Microsoft 365
services
in Dubai.

Yes. Businesses often use Office 365 when referring to email and Office apps. Microsoft 365 and Office 365 subscriptions have different combinations of services. We check the exact plan and tenant configuration before confirming the scope.

Yes. A new deployment can cover tenant setup, domain verification, email, staff accounts, apps, collaboration and security settings. We need domain access, user details and an agreed licensing choice; administrator access is arranged securely.

Yes, subject to source access and a supported migration route. We inventory the data, choose the method, pilot representative users and plan the DNS cutover. Calendar, contacts, permissions and Drive files require their own scope; they are not all included in an IMAP mail transfer.

We plan the transition to reduce disruption, but do not promise zero downtime. DNS propagation, source-provider limits, large mailboxes and user-device changes affect the window. We agree communications, a fallback approach and post-migration checks before cutover.

Yes. We can review and support an existing tenant without assuming it needs replacement. Access permissions, subscription ownership, previous-provider arrangements and current issues are checked during onboarding.

Start with the roles that need email, desktop apps, device management and stronger security controls. Basic, Standard and Premium serve different needs; enterprise or frontline options may suit other roles. We confirm the current product, Teams inclusion and add-ons before a quotation.

No. Microsoft offers plan variants with and without Teams. Teams Phone, meeting-room services and some advanced meeting features have separate requirements. We confirm the exact subscription and regional options.

Yes. We set up named delegates and sending permissions, shared sent items and an ownership process. Up to 50 GB can be available without a separate shared-mailbox licence, but accessing users need appropriate licences and certain archive, retention or advanced features require additional licensing.

Use SharePoint for shared team and departmental content with managed ownership. OneDrive is designed for an individual user’s work files, with sharing where appropriate. We map your workflows and permissions before migration so important team content does not depend on one employee.

Yes. We can scope identity, email and endpoint controls, with the specific capability dependent on licences and supported devices. Changes are piloted and documented; monitoring and incident-response responsibilities are agreed separately.

Native version history, deleted-item recovery and retention have different purposes and limits. A recovery plan should state which workloads must be recoverable, for how long and how quickly. We assess native features and backup products, then test the agreed restore scenarios.

Recovery depends on what was deleted, when it happened, applicable retention and any backup protection already in place. Contact us promptly with the affected account and approximate time. Recovery cannot be guaranteed before the available recovery paths are checked.

We assess supported APIs, connectors and authentication for the named systems. The scope includes permissions, field mapping, error handling and ownership. Premium connectors, gateways or other licences may be needed.

Yes. We start with appropriate use cases, access permissions and content readiness. We verify current eligibility and licensing, pilot with selected users and teach staff to review outputs before relying on them.

The quote depends on users, source systems, data volume, applications, security requirements and support scope. Subscription charges, migration tools, backup and optional add-ons are separated from project work. Send your user count and requirements for an itemised proposal.

Yes. Remote support suits many administration and user issues, with onsite assistance scoped where devices, training or office coordination require it. Coverage, service hours, response targets and escalation arrangements are confirmed in the agreement.