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BUSINESS TECHNOLOGY SERVICES · DUBAI & UAE
IT Support, Web Design
& Software Development.
IT support, workplace technology, websites and custom software for businesses in Dubai and across the UAE. Services include technical support, infrastructure implementation, responsive website development and business applications.
INTEGRATED TECHNOLOGY SERVICES
Support for workplace systems,
business websites and applications.
CONNECTED CAPABILITIES
IT support, infrastructure,
websites and software.
01
Structured IT support for business operations.
Business IT support covering user assistance, onsite troubleshooting, preventive maintenance and backup recovery planning for organisations in Dubai and the UAE.
Explore IT Support ↗
IT AMC & Managed Support
IT annual maintenance contracts for business devices, users and workplace systems, with defined support coverage, preventive checks and service reporting.
Remote IT Support
Authorised remote assistance for business computers, email, user accounts and applications, with documented troubleshooting and verification.
Onsite IT Support
Onsite technical support for business workstations, peripherals, network equipment and office technology changes across an agreed service scope.
Backup & Recovery
Backup and recovery planning for business data and systems, including coverage assessment, retention configuration and documented restore testing.
02
Workplace technology designed for operational requirements.
Planning and implementation for Microsoft 365, business networks, wireless connectivity, security and workplace access systems in Dubai and the UAE.
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Microsoft 365 Setup & Migration
Microsoft 365 configuration and migration for business email, identity and collaboration, with planned cutover, validation and administration handover.
Office Network Setup
Office network design and implementation covering switching, IP addressing, network segmentation and documented connectivity testing.
Business Wi-Fi Setup
Business Wi-Fi planning and configuration based on workplace coverage, concurrent usage, application requirements and staff or guest access policies.
Business Cybersecurity
Business cybersecurity assessment and implementation focused on identity, endpoints, network controls and recovery readiness.
Commercial CCTV Installation
Commercial CCTV planning, installation and configuration based on required camera views, recording retention and authorised system access.
Access Control & Attendance
Access control and attendance system configuration for workplace entry, user permissions, schedules and agreed reporting requirements.
03
Business websites with clear structure and technical foundations.
Website design, development and technical services covering responsive interfaces, content management, e-commerce, maintenance and search optimisation.
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Website Design
Professional website design combining information architecture, brand presentation and responsive user experience for business websites.
Website Development
Website development for responsive business sites, content platforms and integrated online experiences, with structured testing and launch preparation.
WordPress Development
WordPress website development with structured content, responsive templates, appropriate extensions and an editing workflow suited to your team.
E-commerce Development
E-commerce development covering product catalogues, checkout, payment integration and order-management workflows for online retail operations.
Website Redesign
Website redesign based on content, usability and technical review, with URL planning and controlled relaunch of essential customer journeys.
Website Maintenance
Website maintenance for platform updates, agreed content changes, operational checks and issue handling within a defined support arrangement.
Website Speed Optimisation
Website performance assessment and optimisation focused on loading behaviour, interaction responsiveness and visual stability across priority pages.
Website Malware Investigation & Cleanup
Website compromise investigation, containment and cleanup, with recovery checks and recommendations to address identified security weaknesses.
Website Recovery
Website recovery from available backups, application files and databases, with staged restoration and validation of essential functions.
Website Migration
Website migration between hosting environments or platforms, with dependency assessment, data transfer, cutover planning and post-move verification.
Domains, Hosting & Business Email
Domain, hosting and business email setup with documented account ownership, DNS configuration and renewal responsibilities.
SEO Services
SEO assessment and implementation covering technical discoverability, service-page content, internal linking and search-performance measurement.
04
Software engineered around business processes.
Custom applications, system integrations and workflow automation, supported by requirements analysis, structured testing and documented operational handover.
Explore Software Development ↗
Custom Software Development
Custom software development for business workflows requiring tailored functionality, controlled access and integration with existing systems.
Web Application Development
Web application development for business portals, dashboards and operational tools, with structured data, role-based access and tested workflows.
Mobile App Development
Mobile application development for defined iOS and Android use cases, including interface design, backend integration and release preparation.
ERP & CRM Solutions
ERP and CRM implementation support covering process mapping, configuration, data migration and integration across business teams.
API Development & Integration
API development and system integration with defined data contracts, authentication, validation and operational error handling.
Workflow Automation
Business workflow automation for repetitive tasks, approvals and data exchanges, with defined exception handling and operational ownership.
AI Integration for Business
AI integration for defined business tasks, with approved data sources, practical evaluation and human review requirements.
SaaS Platform Development
SaaS platform development covering customer accounts, tenant-aware access, subscription workflows and the operational requirements of a hosted product.
Enterprise Software
Enterprise software delivery for cross-department workflows, complex integrations and controlled access to shared business data.
Legacy Software Modernisation
Legacy software assessment and modernisation through targeted improvements, dependency updates or staged replacement of existing components.
Software Consulting
Software consulting for requirements definition, architecture review, implementation options and practical delivery planning.
Software Maintenance
Software maintenance for existing applications, covering issue investigation, approved fixes, dependency updates and controlled releases.
Software Product Development
Software product development from discovery and prototyping through a focused first release and evidence-based iteration.
Software Testing & QA
Software testing and quality assurance with defined coverage, reproducible findings and verification against agreed acceptance criteria.
SELECTED WEBSITES
Business website
portfolio examples.
SERVICE SELECTION
Choose services for your business requirements.
OUR APPROACH
Requirements, delivery and ongoing support.
01
Understand
Your goals, existing systems and the people who use them.
02
Define
A clear scope, practical priorities and agreed deliverables.
03
Deliver
Build or configure, test the important journeys and prepare for launch.
04
Support
Document the solution and agree the ongoing care it needs.
INSIGHTS FOR YOUR NEXT DECISION
Website and technology planning guides.
QUESTIONS, ANSWERED
Service scope and project planning.
What does ITZ do?
Information Technology Services provides IT support, workplace technology solutions, website design and custom software for businesses in Dubai and across the UAE.
How are IT Support and IT Solutions different?
IT Support focuses on keeping existing devices, accounts and systems working. IT Solutions focuses on planning and implementing changes such as a Microsoft 365 migration, network installation or security improvement.
Can we start with one service?
Yes. Bring us the immediate challenge, whether that is a support issue, a website or a business workflow. We can define a focused scope and identify related dependencies.
Can you work with our existing systems?
We review the current setup and available access before recommending a change. Compatibility, licensing and provider restrictions determine what can be retained or integrated.
How is pricing determined?
The work involved, users or pages affected, integrations, content readiness and ongoing support needs determine pricing. We agree these requirements before preparing a proposal.
What happens after launch or implementation?
We prepare the agreed documentation and handover. Ongoing maintenance, hosting and support can then be arranged around the solution and your operational needs.
PROJECT ENQUIRIES
Discuss your technical
requirements with ITZ.
Describe your current systems, required services and project priorities. We will assess the requirements and outline the appropriate scope and next steps.
Discuss your project